Shipping policy

Delivery Even though all our clothing is handmade, we keep stock of every non made to order item and aim to dispatch your order within 24 hours. If we do not have the item in stock, we will email you immediately to advise you and give you an estimated delivery date, offer you an alternative item in stock or give you the option of a full refund.

Shipping Costs All UK orders are sent via Royal Mail Tracked Service, which should arrive within 2-3 days. If you require a Next Day service, please contact us. All international deliveries are sent via Royal Mail International Tracked Service or DHL Express Service, delivery times vary according to the destination country.

UK £5.95, Europe £11.95, Rest of the World £16.95.

Returns & Replacements We offer free returns within the UK. Any item (except personalised and custom made items) can be returned within 30 days of purchase using the Freepost label included with your order (UK only). We offer an exchange, credit note or full refund. Please return any unsuitable items in the original packaging (gift box) and with our tags with a covering note to The Hayloft, Fir Cottage, Leeds Lane, Five Ashes, TN20 6JY, UK